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Main Daytime Greeting
> 2. Service Greeting |
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Krigger
Phone System - Service |
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After you have selected the Service
Department your call will ring at multiple phones and should be answered
by one of our Service Department personnel. If everyone is busy at the
time you will hear: |
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********************************************************** |
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All service
department personnel are currently busy assisting other customers.
Please press
0 to return to the operator for
further assistance.
If you would like
to leave a message for our Service Department, please press
1 at this time.
Please include
your model number, serial number, and hour meter reading for the
equipment needing service as part of your message so we can better
assist you on our return call.
For additional
options you may go back to the main greeting by pressing the pound key
#. |
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********************************************************** |
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If you click on any of the phone selection
options above you will see the corresponding message and additional
selections for that choice. |
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Notes: |
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If all Service Department personnel are
busy at the time of your call we would like you to go back to the
operator to avoid ending up stuck somewhere in our phone system, unless: |
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IF You want to leave a message, you can
press 1 and go directly to the Service Department voice mailbox. There
should be very little delay after you choose 1 to leave your message.
Please include as much information as possible on your message
including: |
| 1. Your name and telephone
number. |
| 2. Please include the
manufacturer name, model number, and serial number for the
equipment needing service to help us better identify your
request. |
| 3. Also include a brief
description of the current condition of the equipment needing
service. |
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Please note that
during any recorded message on our phone system, you may choose: |
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0 for
the operator |
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# (the pound
sign) to return to our main greeting, or |
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6 for a
directory by first name |
| These options will not
work during "music on hold" |
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